Booking Terms & Conditions

Legal Disclaimer

The contract entered into is between H & M Wheeler, owners of, The Parlour & Stables at Purshall Green Farm and the persons making the actual booking (who must be over 18 years old) and all members of your party as notified by you. This contract is for short term holiday let only. The contract is only effective once a booking has been made with the required payment and confirmation by our agent or ourselves.

Payment (For customers booking direct)

A non-refundable deposit is required to secure your booking. The balance is required within 4 weeks before the start of your holiday, 8 weeks in high season and school holidays. Payment by BACS is accepted. We kindly ask for a bond which is to be paid when returning your booking form, which will be refunded within 7 days of departure. The bond will cover any breakages/ extra cleaning costs involved, if required.

Cancellation

If you are forced to cancel your holiday booking due to unforeseen circumstances, you must inform us by email or recorded delivery and we will endeavour to re-let the property. The deposit is non-refundable and you may be liable to lose part of your balance payment if we are unable to re-let. You are advised to have appropriate cancellation and holiday insurance.

Liability

The Parlour and Stables shall not be liable for any personal injury or death. No liability is accepted for any other damage, injury, expense, accidental or otherwise or inconvenience to you or any member of your party and/or your belongings, damage by or to any third party or for damage to any motor vehicle or its contents which maybe suffered, incurred, arise out of or in any way connected with the holiday let.

The terms of Contract (Rights of Third Party) Act 1999 shall not apply to this contract.

Guest Numbers

Under no circumstances may more than the maximum number of agreed persons occupy the cottage(s). There is a maximum of 4 persons for The Parlour and 10 persons + 1 infant for The Stables. Any additional guests over these limits must be mutually agreed on booking confirmation and subject to an agreed surcharge. Names and addresses of people staying in the barns need to be provided at the time of booking. This is required by our public liability insurance. We do not accept bookings for Stag or Hen Parties.

Care of The Property

You and all members of your party are responsible for taking care of The Parlour/ The Stables during your stay. All bedding and towels will be provided and laundered after your departure. If you have 2 weeks stay with us, extra linen and towels are available for you. All breakages must be paid for. No Smoking is permitted in either The Parlour, The Stables or in associated out building(s). Please restrict this activity to the patio areas only and remove any waste.

Vicinity of the Farm & Livestock

There is ongoing farming activity adjacent to the Barns. Care should be taken around any passing machinery or livestock. No access is permitted onto the farm due to health, safety and the insurance position. Fireworks are not permitted. Balloons are allowed inside the barns, however we would request that balloons are not used outside the barns, due to the proximity of livestock, both from the perspective of balloons flying into the these areas and also any loud popping noises.

Car Charging

Charging of electric cars is not currently permitted, our electrical infrastructure does not currently support it. The nearest car charging stations are in the nearby towns of Bromsgrove, Droitwich and Kidderminster.

Right of Entry

The owners of the property (Helen and Mark Wheeler) reserve the right to enter the property at any reasonable time to carry out emergency repairs. We will obviously respect your right to privacy and will accommodate any reasonable request as to the timing or arrangement in this.

Description

The Owners of the property oversee the management of The Parlour and Stables and make every effort to describe it fairly, but also anticipate possible changes. All information provided on websites or otherwise is given in good faith and is correct at the time of publication.

Pet Policy

The Parlour and Stables do not currently allow pets.

Covid 19

We want to assure you that our cleaning regime is extremely thorough and all due care is taken to ensure the barns are ready for new guests.

We hope you have a happy and healthy stay, however if any member of your party become unwell with a temperature or symptoms to cause concern, it is of paramount importance you contact us immediately so we may signpost you to the correct actions, depending on government guidelines at the time. You must return to your primary residence straight away, but if you are too unwell to travel and you have to remain in our barn, a cost may be incurred to cover any additional nights and potential refund issued to our next guests, as we may have to cancel their booking.

Departure

On Departure, we kindly ask you to:

• Please strip your beds before leaving, place the linen and towels in the bags provided and leave these by the patio doors.

• Please empty the bins into the appropriate black/green wheelie bins, which can be found behind the play barn.

• Please fill the dishwasher with any remaining dirty crockery. 

• Please clean the BBQ.

These actions will minimise our contact and ensure the properties are turned around efficiently and to a high standard for our incoming next guests.

This is very much appreciated